FULL PAGE DESCRIPTIONS ARE AVAILABLE
These program summaries
are for your convenience. Full page descriptions of all programs (including
the learning objectives) are available upon request. Indicate which
programs you would like to see more information about and our staff will
email it to you promptly.
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TOPIC
CHOICES:
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PROGRAM TITLES
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R
Motivational Keynote
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GIFTS FROM THE HEART:
Life Balance Skills for Healthcare Professionals
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Surviving isn’t enough to ensure happiness in today’s fast-paced world. Come
learn how to truly thrive by turning the gifts of life lessons into life
growth! With her experiences with cancer, divorce, remarriage, and
volunteerism, Mary engages the hearts and minds of her audiences in a
unique, memorable manner. She encourages people to develop their personal
potential for happiness, and life balance through humor and audience
interaction. The program focuses on interpersonal development that helps
healthcare professionals work effectively with their peers, patients,
families, and other staff. This keynote is guaranteed to give participants
the strategies they need to work and live with joy, passion and enthusiasm!
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R Auxilian Motivational Keynote
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GIFTS FROM THE
HEART:
How To Live A
Joy-Filled Life Everyday!
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Surviving isn’t enough to ensure happiness in today’s fast-paced world. Come
learn how to truly thrive by turning the gifts of life lessons into life
growth! With her experiences with cancer, divorce, remarriage, and
volunteerism, Mary engages the hearts and minds of her audiences in a
unique, memorable manner. She encourages people to develop their personal
potential for happiness, and life balance through humor and audience
interaction. The program focuses on interpersonal development that helps
healthcare auxilians work effectively with their peers, patients, families,
and other staff. This keynote is guaranteed to give participants the
strategies they need to work and live with joy, passion and enthusiasm!
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R
Administration
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MAGNIFICENT
MULTI-TASKING:
6 Strategies To Juggle Your Time, Keep Your Sanity & Retain Your Staff!
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Healthcare
professionals are magnificent, multi-skilled, multi-talented multi-taskers!
Today’s challenge in the business of healthcare delivery is to know which
balls to keep juggling and which to discard. Prioritizing our time, talent,
and resources is vital to successful program development and ongoing
professional development. Come learn success strategies regarding six
standards of professional healthcare management: Staff Retention,
Interpersonal Relationships, Service Excellence, Problem-Solving Techniques,
Time Management and Life Balance.
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R
Healthcare Management: |
S.M.A.R.T. FULL CIRCLE
PROBLEMSOLVING
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Everyone has problems. Work problems, people problems…they make our blood
pressure go up and our joy in living go down. It doesn’t have to be that
way! Learn what motivates difficult people to do the things they do. Come
full circle by learning how strong leaders turn problems into
challenges to be conquered through consensus, networking, and intuitive
thinking!
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R
Challenges: |
TURN STRESS INTO SUCCESS!
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Stress is not completely bad. Positive stress can motivate you towards your goals and help
you meet deadlines. Negative stress can make you miserable and adversely
affect health, wealth and relationships. Explore twelve time-proven
strategies to go beyond stress management into achieving life balance with
Mary McCormack. A 24-year cancer survivor, Mary shares how to enrich your life in a way that is meaningful to you at work and at home. By
understanding the triggers that produce negative stress and by utilizing
effective coping skills, you can maximize productivity and minimize burnout.
Come laugh, live and learn how to turn stress into success!
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R
Communications:
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POWER COMMUNICATION:
Professional
Strategies for Leaders
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Effective communication skills are essential components for leadership. Whether you are a proficient public
speaker or a nervous public speaker or in the category of “I would eat a bug
than get up in front of a group!” speaker, this seminar is for YOU. The goal
is for each participant to understand the strategies that professional
speakers use to enhance their presentations and platform skills. Mary weaves
true stories, interactive exercises, and role playing together to help you
to sharpen your speaking skills!
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R
Disaster Preparedness:
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The Sky is Falling!
Ten
Crisis Management and Best Practice Solutions Learned from 9/11 and Natural
Disasters
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The impossible happens and the fury of
Mother Nature levels populated areas. What valuable lessons have we learned
from recent natural and man-made disasters that will help us be ready for the next major challenge? The best predictor of future behavior is past
behavior. This session examines ten best practices that can significantly
impact disaster preparation and crisis management. Come learn how to use C.O.P.E. strategies to improve the outcomes of worst case scenarios!
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R Staff
Relationships:
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KEY CONNECTIONS:
Five
Foundations of Bonding Staff/Volunteer Relationships
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Building positive relationships between
volunteers and staff is a key component to effective volunteer services
program administration. Using the five foundations of assessment, training,
communication, personality pairing and documentation, attendees will be well
equipped to foster strong staff/volunteer relationships.
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R
Therapeutic Humor
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THE LAUGHTER FACTOR:
37 Ways To Feel Fit, Funny and Fine!
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Enter the wild world of
the Laughter Factor! Mary McCormack weaves true stories, jokes, silly props
and cartoons together to illustrate that humor is an essential part of life
balance! The Laughter Factor will tickle your funny bone and teach you how
to feast on funny in your daily diet. During work or play, as individuals or in groups, a hearty, healthy sense of humor makes the tough times easier and
the good times better! Learn how to incorporate humor into your personal and
your personal life. Come to our session prepared to laugh, grin and giggle!
Everyone wins when we value the importance of laughter. You’re sure to go
home with ideas to share and a smile on your face!
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R
Standards and Guidelines
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CONSTANT READINESS:
2007 JCAHO Standards for Volunteer Services
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How does the word “staff” apply to volunteers? Which
volunteers need background checks? Do volunteers need to have evaluations?
This presentation answers these questions and reviews the latest standards
to offer practical options for understanding and complying with JCAHO
expectations. This interactive program includes current information, humor,
shares best practice ideas, and provides opportunities for networking that
strengthens all volunteer services programs! With unannounced surveys,
tracer methodology, and new standards that explicitly identify healthcare
volunteers, JCAHO recognizes the importance and impact that volunteers can
have in direct patient contact areas. Come learn how to stay in constant
readiness for your patients and for JCAHO! |
R
Recruitment & Training:
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MAGNETS & MENTORS:
Best Practices for Recruiting and Orienting Volunteers
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Learn how to attract skilled, long-term volunteers and
auxilians to your organization by using innovative recruitment methods and
creative training techniques! The first 30-60 days makes or breaks anew
volunteer’s commitment to you. This program offers dazzling ways to recruit
new people and ways you can make orientation interesting, memorable and in
compliance with new JCAHO standards for training!
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R
Fundraising: |
FANTASTIC “FUN”DRAISING:
Five Foundations of Project Management
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Isn't it time to put the "fun" back in fundraising?
Learn how creative auxiliaries throughout America raise thousands of dollars
and have a great time at the same time! Join Mary as she shares how to
engage auxilians and communities in team-spirited fundraising. Time proven
techniques simplify the business of project management!
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R
Thrift Shop Management
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RAGS TO RICHES:
Thrift Shop Good Business Practices! (NEW
PROGRAM!)
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Thrift Shops are a win-win proposition for everyone!
We all have things that we no longer need and we all like shopping for
bargains. Marry the two and you have an opportunity to raise significant
dollars for your healthcare institution. Come learn how Thrift Shops all
over the country have transitioned from small operations to BIG BUSINESS!
You will leave this session brimming over with great ideas how to start up
a new thrift shop or take your existing shop to the next level!
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R
Leadership:
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MAGICAL MOMENTS OF LEADERSHIP
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Healthcare volunteerism and the role of auxiliaries
are at a crucial point of development. Auxiliaries constantly adapt to meet
the challenges of health care systems, staff and those we serve. Magical
moments happen when you have a clear vision of your purpose and goals,
specific plan, and talented auxilians who work together on local, state and
national levels. Come learn innovative strategies to re-engineer the image
and effectiveness of your organization for now and the future.
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R
Leadership:
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KEY CONNECTIONS FOR LEADERS:
Five Secrets That Make Organizations Grow and Thrive!
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Great leadership doesn't just happen. The potential
for great leadership is recognized, cultivated, and given the opportunity to
grow. Come learn seven secrets how you can use best practice ideas to move
your organization to the next level of excellence! This interactive session
focuses on how to recruit busy professionals, maximize
effective communications, understand group dynamics, develop meaningful
recognition programs, and conduct magical meetings that members enjoy
attending! Using international best practice ideas, Mary McCormack will
focus on specific strategies that turn your most pressing problems into
solutions!
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R
Pediatrics:
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MORE THAN CHILD’S
PLAY:
How To Maximize Volunteer Service Excellence in Pediatric
Settings
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There are both special
joys and challenges in serving the needs of pediatric patients. This
interactive session focuses on current trends and specific issues that
impact effective volunteer utilization including training, resources,
infection control, safety/security and program development.
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R
Recruitment/Retention:
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ONE SIZE DOES NOT
FIT ALL:
Volunteer Recruitment, Recognition, and Retention Strategies That Work!
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Volunteers and
auxiliaries are a vital community resource in health care. It isn't enough
to continually recruit new people...learn both how to recruit new volunteers
and keep the good people you currently have! This session will help you
recognize volunteers in ways that are truly meaningful to them. Explore the
five most important reasons volunteers stay and the ten most common reasons
they leave. Packed full of time proven ideas, this program will produce
measurable results, happy volunteers/auxilians, and appreciative staff
through a detailed recruitment and recognition program!
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R Recruitment:
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DAZZLING I.M.A.G.E.S:
Innovative Recruitment Strategies That Work!
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If you need more
auxilians in your program…if you need specialized volunteers…if you need
individuals for those hard-to-fill shifts…this interactive seminar is for
YOU! Come explore the I.M.A.G.E.S. of Strategic Recruitment to learn how to
create a dazzling plan that works in this new age of volunteerism!
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R Risk Management:
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ANGELS OR AX
MURDERERS? Applicant Screening Techniques
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How
safe is your program? Do you understand how to interpret a criminal
background check? This session will share techniques to help you screen for
the best qualified applicants and to screen out individuals who could put
your patients, staff and program in jeopardy. Learn how to identify and
deal with hazardous people and situations before they become incidents and
injuries!
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R Board Skills:
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TARGET
TERRIFIC TEAMS:
Building Better Boards
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The
recipe for creating effective boards begins with recruiting the most
qualified individuals with the most leadership potential. Join Mary
McCormack as she "cooks" up an innovative approach to board team building.
Chef Mary stirs in the best ideas, talent and expertise of practicing
boards. By analyzing the results of a pre-conference Visioning Survey, she
creates a high energy learning experience that is customized to address the
needs of your organization and the people it serves. Target Terrific Teams
incorporates humor, props, cartoons and interactive exercises to demonstrate
innovative strategies and solutions to long standing challenges. Blend all
of this together and the end result is a cohesive, supportive leadership
team well equipped to handle the challenges facing us today!
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R
Customer Services
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EMPOWERING SERVICE EXCELLENCE:
7 Strategies How to Become the Best of the Best!
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Come learn how to train others to bcome the best in
your industry where every customer is treated like family, and where first
class service is the norm rather than the exception! This session
focuses on the concepts of personal ownership, individual commitment,
accountability, responsibility, and pride in providing the best service to
every customer.
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R Volunteer Management:
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BEST PRACTICES:
7 Secrets to Improve Your Program and De-Stress Your Life!
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Wish you had more time and less stress to better
manage your volunteer services program? This best practice session focuses
on the four R’s of volunteer administration: recruitment, retention,
recognition and risk management through the life balance filters of Time,
Treasure and Technology. Come learn the seven secrets of program excellence
and personal life balance for busy administrators. |